التكنولوجيا وأخبارها بوابة الإمارات لتكنولوجيا المعلومات والإتصالات
CEOs SHOULD HAVE TECHNOLOGY IN THEIR DNA IF THEY ARE TO SUCCEED,
SAYS UAE’S BUSINESS LEADERS
CEOs and executive leadership positions should be filled by
people with technology career backgrounds, such as app or
software development, if businesses are to be more
successful, says four fifths (80%) of business leaders in the UAE.
New research* finds international recognition that
elevating technology team members into leadership roles
drives significant value for the entire organisation. When
identifying specific benefits, nearly three quarters (70%) of
business leaders in the UAE highlight improved efficiency
across the whole organisation – a figure that was 20%
higher than the EMEA average, while 50% recognise
increased business performance, 58% greater innovation
potential, and 50% better customer experiences.
This sits against a backdrop of seismic disruption, where
digital transformation – the way technology transforms or
enhances business models – has been validated in helping
leaders and their organisations adapt to fast-changing
market dynamics, changing business models and employee
mobilization. During the pandemic, UAE businesses
highlight the benefits of modernised applications, for
example, to enhance their performance and resilience.
Almost two thirds (63%) of respondents highlighted the
role of modernised apps to enable employees to work
remotely, and 42% referenced their ability to continuously
push updates in response to the changing landscape, while
49% said it would enable reliable uptime.
In fact, 90% of app developers and technology leaders in
the UAE believe that without successfully modernising
applications, organisations will not be able to deliver a
best-in-class customer experience. This is echoed by the
global executive community; more than 80% of whom
believe that enhancing application portfolios will improve
the customer experience, which is directly tied to revenue
growth**.
“Business leaders have never been at the helm of so much
change, so those with an inherent knowledge of technology
and an understanding of how applications can help them
adapt to any market conditions and shape their future
performance and resiliency have a real advantage. Indeed,
three quarters of the world’s business leaders agree that a
‘technology inside’ leadership skillset will bring success,”
said Rasheed Al-Omari, Principal Business Solutions
Strategist, SEMEA, VMware. “From the tens of millions of
people and students now working and educating from
home to Governments creating contacting tracing apps in
months, to banks being able to scale to provide significant
revenue streams, to businesses and retailers looking at
digital platform options almost overnight, this pandemic
has driven a decade of digital transformation in a few
months.
Hassan Hamade, Senior Technologist, EMEA, added: “It is
the ability to get these defining, business apps – that
deliver information and services into the hands of users,
where needed – that creates success and genuinely drives
customer engagement. Leadership with technology in its
DNA combined with a software-enabled digital foundation
to serve up these digital services is a winning combination.”
A competitive advantage, born out of the continuous
development and delivery of new applications and services,
is also reinforced by the findings – which reveal that high-
performing companies in EMEA have a more efficient and
effective development rate of applications. Two thirds
(66%) of new applications make it through to production in
high-performing companies***, compared to 41% within
underperforming organisations****, while 70% of
application efforts make it to production in the planned
timeframe in high-performing organisations, compared
with just 41% in underperforming.
