التكنولوجيا وأخبارها بوابة الإمارات لتكنولوجيا المعلومات والإتصالات
Digital Okta and RackNap Join Forces to Boost Cloud Adoption in MENA Region
Digital Okta, an Abu Dhabi based cloud services provider
focused on enabling digital transformation journeys for
businesses with cloud, mobility, IoT and Big Data solutions,
entered into an alliance with RackNap, a cloud business
automation platform, to drive cloud adoption in the MENA
region.
Digital Okta leverages the best innovations in the cloud to
help companies accelerate ahead. They understand that
providing great customer experience is crucial to increase
cloud adoption – and great customer experience happens
when the services are delivered smoothly to customers,
they are billed seamlessly, and get prompt support.
Digital Okta chose to partner with RackNap to automate its
cloud billing and service provisioning, and to provide an
online marketplace to the customers. This will help them
manage service delivery for Microsoft cloud services, like
Office 365, Azure and more and improve efficiency in the
business processes, resulting in improved customer
satisfaction.
“We always strive to provide the best service to our
customers and in the current digital era, we need to deliver
services with a great customer experience. RackNap
enables us to achieve this and create a leverage over the
competition with the power of automated service
provisioning and seamless billing. After changes in
Microsoft licensing, there is an increase in business
opportunity for CSPs and by partnering with RackNap, we
aim to boost the adoption of cloud in MENA region and
serve an even bigger customer base.” said Feras Al Jabi,
SVP, Digital Okta.
By associating with RackNap, Digital Okta can:
- Automate cloud services provisioning, billing and
- renewal reminders centrally.
- Offer transparency in customer billing and resource usage with online marketplace for customers.
- Bundle cloud services with other managed services to get better ROI.
“We are glad to partner with Digital Okta – an organization
that was born in the cloud. Now more than ever, customers
seek better experience and want transparency. With this
partnership, we intend to meet these expectations by
improving customer experience in the purchase and
consumption of cloud services and providing transparency
in terms of billing and cloud usage. This will help to cater to
increasing demand for cloud services and drive the
adoption of cloud in the MENA region,” said Sabarinathan
Sampath, SVP, RackNap.
