Emirates Collaborates with Huawei to Bring Enhanced Mobile App Experience and Benefits to Users

Emirates Collaborates with Huawei to Bring Enhanced Mobile App Experience and Benefits to Users

 

 

 

Partnership to help Emirates expand reach in Chinese

market and bring convenience to its customers’ fingertips

 Emirates has announced a collaboration with Huawei, one

of the world’s top smartphone brands, to promote the

Emirates app to Huawei phone users and build a more

convenient and rewarding experience for passengers as

travel demand recovers in the post-pandemic era.

Since January 2020, Emirates passengers have been

downloading the Emirates app (Android version) at

AppGallery and benefiting from its rich range of functions.

The recent enhanced collaboration between the two parties

extends the shared platform to include SmartCard

Integration, providing a quick booking option for Emirates

app users in the Chinese mainland and the UAE, as well as

the ability to easily access their travel and flight

information. Emirates-themed wallpapers, icons and fonts

will also be created for travel enthusiasts to download and

inspire their next travel plans and to customise their mobile

experience.

Commenting on the partnership with Huawei, an Emirates

spokesperson said: “It’s our pleasure to build a

collaboration with Huawei in order to provide the best

possible customer experience, not only onboard and on the

ground, but also online. Considering Huawei’s strong

market position in the Chinese mainland and the UAE, we

are proud to collaborate with them on promoting our app.

The engaging tools that are available on the Huawei

AppGallery can help us create closer bonds and experiences

with more customers, especially in China, which is a

significant market for us. The next phase of our

collaboration will roll out soon and is aimed at benefitting

passengers at every step of their journey, from trip

planning to arriving at their destination.”

Subsequent phases of the joint cooperation will see

Emirates and Huawei planning to expand features available

to the airline’s customers by integrating the Emirates app

with the Huawei Wallet platform. The new features will

enable Skywards members to store membership details and

loyalty points, in addition to boarding passes and vouchers

in the Huawei Wallet. Furthermore, Emirates customers will

also soon be able to enter any of its worldwide lounges by

simply tapping their Huawei device at the door.

The collaboration may also extend in the near future to

include payment options and rewarding experiences,

allowing easy redemptions of Skywards Miles and the

ability to earn Huawei points. Users can also earn rewards

points from designated banks in the UAE, to be used for the

purchase of Emirates tickets or Huawei phones and

accessories. The shared platform will also allow

redemptions with car rental companies, telecommunication

providers as well as airport taxi partners to bring more

benefits to Emirates passengers and Huawei users.

Mr. Lu Geng, Director, Middle East and Africa Partnerships

and Eco-Development at Huawei Consumer Business Group,

added: “Innovation is part of our DNA and in Emirates we

have found a like-minded partner whose desire and ability

to continuously be at the forefront is integrated into their

culture. In this era, where consumer behaviours have

changed as we emerge from the pandemic, people rely

more than ever on their smartphones to make decisions,

including travel-related ones. This encouraging

collaboration paves the way for us to explore future

solutions and bringing even more inspiration to travellers

and making their travel more convenient and rewarding.”

To date, the Emirates app has had more than half a million

downloads from AppGallery. The Emirates app provides

easy access to a range services and functions from flight

search and air ticket booking, to check-in, seat and meal

selection, as well as Skywards login and account

information. The most recent innovative functions of the

Emirates app also include ice playlist creation and syncing

to aircraft seats and the Airport Wayfinder for directions at

Emirates’ hub, Dubai International Airport.

Dubai, as the hub of Emirates, is one of the most popular

global destinations for leisure, MICE and business

travellers. The city re-opened to tourists on 7 July, and in

the immediate three weeks after that, Emirates saw more

than 1.6 million searches for destination Dubai on

emirates.com, and an increase in bookings with travellers

coming from more than 30 countries. With safety as a

priority, Emirates is gradually expanding its passenger

services to over 80 cities in September, allowing travellers

to connect safely and conveniently to the Americas, Europe,

Africa, Middle East, and Asia Pacific via Dubai.

As one of the top three app marketplaces globally,

AppGallery is available in more than 170 countries and

regions and connects 700 million users to Huawei’s smart

and innovative ecosystem. Not only does AppGallery ensure

user privacy and security, it also provides unique functional

experiences and enhanced app discovery. It aggregates

quality popular applications worldwide, with apps across 18

categories including news, social media, and more.

شاهد أيضاً

BingX Champions

BingX Champions Accessibility to Users as Strategic Sponsor at Paris Blockchain Week

In a significant move highlighting its commitment to the blockchain industry, the leading cryptocurrency exchange BingX has …

اترك تعليقاً

لن يتم نشر عنوان بريدك الإلكتروني. الحقول الإلزامية مشار إليها بـ *