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75% of customers prefer live chat as their primary communication channel with customer service representatives Embracing live chat agents as a crucial component of their customer service strategy, 79% of businesses reported a positive effect on sales, revenue, and customer loyalty Dubai, UAE, July 2023: Recent studies reveal a significant …

Khaled bin Mohamed bin Zayed receives The Regent of Pahang ​  His Highness Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Chairman of the Abu Dhabi Executive Council, has received His Royal Highness, Prince Tengku Hassanal Ibrahim Alam Shah, Regent of Pahang, son of …

Under the Patronage of Sheikh Rashid bin Hamdan bin Rashid Al Maktoum UAE Society of Engineers opens registration for second edition of Excellence and Creative Engineering Award    The UAE Society of Engineers has announced the opening of registration for the 2nd Excellence and Creative Engineering Award under the patronage …

Acer Enhances 10” Iconia Tab Range with New Features for Families and Home Entertainment Lovers  Acer today announced the latest products in its Iconia Tab tablets series, the Acer Iconia Tab P10 and the Acer Iconia Tab M10. With large displays, both are designed with entertainment in mind. Aimed at …

Continental is the exclusive tyre supplier for the most powerful Brabus supercar yet Tyre manufacturer Continental and tuning company Brabus have a long history of collaboration The 21-inch and 22-inch versions of Continental’s SportContact 7 grip the road for a 930 hp / 684 kW vehicle The Brabus 930 delivers …

Mazagan Beach & Golf Resort Unveils Its 3 Sports Academies for an Unparalleled Summer Experience  Mazagan Beach & Golf Resort, a premier destination known for its luxurious amenities and world-class offerings, is delighted to introduce its highly anticipated sports academies. Designed to provide an extraordinary summer experience for children and …

From Revenge Travel to Wanderlust (Again) – Resurgence in Travel Drives New Customer Engagement Strategies In the recent past, the travel and hospitality vertical has been making major headlines. Be it around global airlines increasing fleet sizes or prominent online travel agencies (OTAs) witnessing unprecedented growth, the travel industry is …

AUS professor’s research endeavors contribute to sustainable transformation and innovation A distinguished American University of Sharjah (AUS) researcher and professor of industrial engineering, Dr. Vian Ahmed is leading research that lies at the center of AUS’ unwavering dedication to sustainability. Her studies delve into the economic, environmental and social dimensions …

Valorant Challengers League MENA Sets New Records, Showcasing the Evolution of Esports in the Region  Valorant Challengers League MENA, the premier esports tournament in the region, has recently concluded its highly successful LAN finals, marking a new milestone in the evolution of esports in MENA. The event, organized by Calyx …

IHG Hotels & Resorts launches first Holiday Inn Open Lobby Concept in the UAE New Holiday Inn will be part of the dual-brand property alongside Staybridge Suites opening in the heart of Dubai The dual- branded Holiday Inn & Staybridge Suites Business Bay offers flexible and comfortable accommodations for Dubai …