Deliverect, the global ecosystem powering on- and off-premise solutions for restaurants and retailers, has officially introduced Deliverect Kiosk to the MENA region. The launch marks a significant expansion for the company, enabling food and beverage businesses to adopt advanced self-service technology that supports seamless ordering and payment within physical locations.
A Fully Integrated Self-Service Ordering Solution
Deliverect Kiosk is a fully integrated, tech-driven self-service solution designed to simplify in-store operations while enhancing the customer journey. Through intuitive kiosks, customers can browse menus, place orders, and complete payments independently, reducing reliance on staff and improving operational efficiency. The solution helps minimize waiting and queuing times while delivering a smoother, more convenient ordering experience.
Supporting a Rapidly Growing F&B Industry
The introduction of Deliverect Kiosk comes at a critical moment for the MENA food and beverage sector, which continues to experience rapid growth driven by rising demand for fast, efficient, and frictionless dining experiences. By adopting self-service technology, restaurants can better meet evolving customer expectations while optimizing front-of-house operations.
Proven Performance Across European Markets
Deliverect Kiosk is already deployed in restaurants across Germany, Spain, Italy, Switzerland, Belgium, and the UK. Performance data from these markets shows that the kiosks have reduced average order times by 17%, with upselling included in 50% of orders. In addition, smart and automated selling features have contributed to ticket sizes that are up to 30% higher, highlighting the solution’s impact on revenue growth.
Leadership Insight on the MENA Launch
Commenting on the launch, Naji Haddad, Vice President of EMEA at Deliverect, said the introduction of Deliverect Kiosk represents a key milestone for the company. He noted that the solution enables restaurants to accelerate revenue growth while significantly enhancing customer experiences. Haddad added that the user-friendly system is already trusted by some of the world’s most popular brands, and its availability in MENA will help local businesses simplify daily operations and boost productivity.
Cloud-Based Technology Designed to Scale
Beyond a traditional self-service screen, Deliverect Kiosk delivers a cloud-based, fully connected ordering ecosystem built for scalability and conversion. Menus are centrally managed and updated in real time across all locations, while built-in upselling tools and smart bundling features are designed to increase order value and drive consistent performance.
Flexible Hardware and Real-Time POS Integration
The kiosk solution supports a wide range of restaurant formats, including counter-service, quick-service restaurants, and dine-in concepts. Flexible hardware options, including floor-standing, wall-mounted, and countertop models, allow businesses to adapt the system to any layout. Real-time stock synchronization with existing POS systems ensures customers only see available items, creating a more reliable and satisfying experience from the first tap to order fulfillment.
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